Terms of service
Terms of Service
1. About These Terms
This website is operated by Gilberto Zamora under the store name CHNTANGKA.
In these terms, “we,” “us,” and “our” refer to the operator of CHNTANGKA. “You” refers to a person visiting our website or purchasing from our store.
These terms apply to the use of our website and purchases made through it, together with the policies made available on our website.
Nothing in these terms limits rights that cannot lawfully be excluded or restricted.
2. Business and Contact Information
Store name: CHNTANGKA
Operator: Gilberto Zamora
Business type: Individually operated business
Website: https://www.chntangka.com
Email: hello@chntangka.com
Phone: +1 806-412-7396
Business address:
1501 S Tyler St
Beeville, TX 78102
United States
3. Using Our Website
You must use our website lawfully and must not interfere with its operation, attempt unauthorized access, submit fraudulent orders, or misuse another person’s information.
When making a purchase, you must have the legal capacity to enter into the transaction and be authorized to use the selected payment method.
4. Product Information
Please review the product description, selected variant, size, color, compatibility information, price, and availability before ordering.
We aim to present product information accurately. Screen settings and photography may affect how colors appear, but this does not limit your rights if a delivered product materially differs from its description.
If you are unsure about a product’s specifications or compatibility, contact us before purchasing.
5. Prices and Payments
Prices are displayed in U.S. dollars unless otherwise clearly indicated.
Applicable discounts, taxes, and the final amount payable are shown at checkout before payment confirmation.
Available payment methods are shown at checkout. Additional information is provided in our Payment Terms.
We will not increase the amount charged for an existing order without your agreement.
6. Orders and Availability
Please provide accurate contact, billing, and shipping information.
An order confirmation acknowledges receipt of your order and does not guarantee fulfillment.
If an item is unavailable, a material listing error affects the order, or a payment or delivery issue prevents fulfillment, we will contact you with available options.
If we cancel a paid order or item, the amounts collected for the canceled order or item will be refunded.
7. Shipping
We dispatch orders from the United States and deliver within the coverage described in our Shipping Policy.
Standard shipping is free, with no minimum order value.
Normal processing time is 1–3 business days after payment authorization. Estimated transit time is 7–15 business days after dispatch, for an estimated total of 8–18 business days.
Delivery estimates are not guaranteed delivery dates. Our Shipping Policy explains processing, tracking, address corrections, and delivery issues.
8. Cancellations, Returns, and Refunds
Please contact us promptly if you wish to cancel an order. Cancellation may not be possible once processing or dispatch has begun.
Return requests may be submitted within 30 calendar days after receipt of the order.
Once return instructions have been received, the return must be handed to the carrier within 14 calendar days, unless we agree otherwise.
Our Return and Refund Policy explains eligibility, return shipping costs, refund timing, and other conditions.
9. Customer Information and Privacy
Information you submit must be accurate and must not unlawfully use another person’s identity or payment details.
Our Privacy Policy explains how personal information is collected, used, and disclosed when you interact with our store.
10. Intellectual Property and Brand References
Website content and product-related intellectual property belong to their respective owners.
Third-party trademarks and brand names may be used to identify products or describe compatibility. Their appearance does not, by itself, indicate sponsorship, endorsement, or an authorized retail relationship.
You must not use website content in a way that infringes applicable intellectual property rights.
11. Third-Party Services and Links
Our website may use third-party services or contain links to external websites.
Those services may have their own terms and privacy policies. This does not remove any responsibility we have to you under applicable law for your purchase from CHNTANGKA.
12. Website Availability and Corrections
Website access may occasionally be interrupted by maintenance or technical problems.
We may correct errors or update website information. Material issues affecting an existing order will be addressed with the customer rather than silently changing the agreed order.
13. Changes to These Terms
We may update these terms from time to time by publishing a revised version.
Updates do not retrospectively remove rights or change the agreed terms of an existing purchase without a lawful basis and any required agreement.
14. Questions and Complaints
If you have a question or complaint, contact us with your order details and a description of the issue.
Email: hello@chntangka.com
Phone: +1 806-412-7396
CHNTANGKA
1501 S Tyler St
Beeville, TX 78102
United States